At Mill Hill Florist, we believe that everyone deserves access to beautiful floral arrangements and gifts, regardless of ability. Our mission is to make it simple and convenient for all Mill Hill customers to browse, select, and order fresh flowers and gifts online. Accessibility is a core value, and we are committed to providing an inclusive digital experience for every visitor to our website.
Mill Hill Florist works diligently to ensure our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments. By adhering to these standards, we offer our customers a more user-friendly and equitable online ordering experience.
We understand that many users rely on screen readers and other assistive technologies to navigate online. Our website is designed and tested to be compatible with popular screen readers. Key features such as alt text for images, logical page structures, and labelled buttons ensure screen reader users can easily find products and complete orders. We continually assess and refine our website so that every Mill Hill Florist customer can shop with confidence, no matter which browsing tools they use.
Our site employs a high-contrast colour scheme and readable font choices to provide clear visibility for users with low vision or colour blindness. By using sufficient contrast between text and background, as well as scalable fonts, we support readability and reduce strain. These features are carefully integrated to enhance accessibility for all users while maintaining the welcoming Mill Hill Florist brand aesthetic.
We carefully structure all pages for keyboard navigation, ensuring that customers can move between menus, product selections, and checkout with ease. Logical page flows, accessible drop-down menus, and search functionality make it straightforward for all Mill Hill customers to find the floral arrangements or gifts they’re looking for and place orders online quickly and smoothly.
We recognise that accessibility is an ongoing journey. Mill Hill Florist regularly reviews our website to identify and address areas that could present barriers to customers. We welcome feedback from our customers and accessibility experts to help us continue improving. By staying up to date with best practices and new technologies, we strive to ensure all users are able to access the full range of our floral offerings.
If you experience any difficulty accessing Mill Hill Florist’s website, or if you have suggestions to improve our accessibility, we encourage you to get in touch. Our team is dedicated to ensuring every Mill Hill customer can order flowers and gifts online with ease. We value your experience and are committed to finding solutions that serve the needs of all visitors to our site.
Please fill out the form below to send us an email and we will get back to you as soon as possible.